Over 48 years in Customer Service
Founded in 1978, KPT aims to meet the challenges of the 21st century by:
Offering products that meet global standards at competitive prices
Striving for the well-being and stability of its team members
Contributing to the overall growth of its business associates and society at large
Our mission at KPT is to design, manufacture, and service blowers while maintaining high quality standards. We are dedicated to producing technologically advanced and environmentally friendly products that meet our customers' needs. KPT's product engineering leverages ultra-modern CAD/Solid Edge, Pro-E facilities, and rapid prototyping techniques to turn concepts into reality. Ensuring customer comfort through sound ergonomic design is our top priority. To deliver high-quality blowers at a reasonable price, our plant optimizes the balance between skilled human resources and advanced automated work centers. Meeting and exceeding the quality standards defined by ISO 9001:2015 is an ongoing process aimed at ensuring customer delight.
Our Blower Portfolio
Appreciation Letters
Warranty & Service
Standard Warranty Policy
Thank you for purchasing our blower. We stand behind the quality of our products and offer the following standard warranty:
Warranty Coverage:
This product is warranted to be free from defects in materials and workmanship under normal use and service for a period of 18 months from the date of invoice and 12 months from the date of installation, whichever is earlier.
What This Warranty Covers:
- Manufacturing defects
- Defects in materials and components
- Faults arising under normal operating conditions
What This Warranty Does Not Cover:
- Damage caused by misuse, abuse, or unauthorized modifications
- Damage caused by lack of maintenance, improper installation, or external factors (e.g., power surges, moisture, corrosion, etc.)
- Use of the product outside recommended parameters (e.g., overloading or unsuitable environments)
Warranty Claim Process:
- Proof of purchase (invoice or receipt) must be provided.
- Contact our customer service team at customercare.bl@kpt.co.in to report the issue.
- If approved, the defective unit must be returned for inspection.
- We will repair or replace the product as per assessment at our end.
Important Notes:
- This warranty is non-transferable and only applies to the original purchaser.
- Warranty service does not extend the original warranty period.
- Any replacement parts or units provided under this warranty are covered only for the remainder of the original warranty period.
Service & Support
Service & Support - Within India Only
We are committed to providing prompt and reliable service support for your blower to ensure optimal performance and long-term reliability.
Service Support Includes:
- Technical assistance and troubleshooting
- Scheduled maintenance and servicing
- Spare parts supply
- Warranty claim support
- On-site service (where applicable)
How to Reach Us:
Service Procedure:
- 1. Report the IssueContact us via phone, email, or online portal.
- 2. DiagnosisOur technical team will guide you through basic checks or schedule an inspection.
- 3. Service ActionIf repair or replacement is required, we will coordinate the next steps.
- 4. Follow-upWe ensure the issue is resolved and the blower is functioning properly.
